Food & Beverage Manager/ Duty manager

Angala is a luxury boutique property situated in the beautiful Winelands of Simondium, close to Franschhoek, Paarl and Stellenbosch.

We are looking for a passionate, hands-on and experienced Food & Beverage Manager / Duty Manager to join our team.

This is an exciting opportunity for someone who loves luxury hospitality, exceptional guest experiences and leading a team and who enjoys being involved in the day-to-day operation of a smaller boutique property.

The successful candidate will oversee our Food & Beverage operation while also taking responsibility.

The Role

You will be responsible for the day-to-day management of our:

• Restaurant and bar
• Breakfast service
• Room service and in-room dining
• Special dining experiences
• Food & Beverage team
• Guest experience during assigned shifts
• Overall guesthouse operation when acting as Duty Manager

You will work closely with the Operations Manager, Chefs and wider team to ensure that Angala consistently delivers a warm, personalised and luxury guest experience.

Key Responsibilities

Food & Beverage

• Oversee the daily restaurant, bar and breakfast operations.
• Ensure consistently high food and beverage service standards.
• Work closely with the Chefs on menus, seasonal offerings and special guest experiences.
• Monitor food quality, presentation and service.
• Oversee beverage and wine service, stock and inventory.
• Conduct pre-service inspections and daily briefings.
• Monitor costs, wastage, stock levels and departmental performance.
• Assist with menu costing and pricing.
• Ensure all health, hygiene and food safety standards are maintained.

Guest Experience

• Be a visible and welcoming presence for our guests.
• Create memorable, personalised dining experiences.
• Build strong relationships with guests and returning guests.
• Handle guest feedback and complaints professionally and proactively.
• Look for opportunities to continuously improve the guest experience.

Leadership

• Lead, motivate and develop the F&B team.
• Train and coach staff in luxury service standards.
• Conduct daily team briefings.
• Lead by example and remain hands-on during busy service periods.

Duty Manager

• Act as Manager on Duty when required.
• Oversee the smooth operation of the property during your shift.
• Coordinate communication between departments.
• Assist Reception during busy periods.
• Deal confidently with guest requests and operational challenges.
• Conduct property inspections and ensure standards are maintained.
• Respond appropriately to emergencies and incidents.

Administration & Controls

• Complete daily manager reports.
• Monitor F&B sales and performance.
• Maintain accurate stock records and conduct stock counts.
• Check supplier deliveries and invoices.
• Assist with monthly reporting.
• Ensure SOPs and operational procedures are followed.

We are looking for someone who is:

• Passionate about hospitality and creating exceptional guest experiences.
• Hands-on and willing to get involved in the operation.
• Professional, well presented and well spoken.
• Organised and highly attentive to detail.
• Calm and confident under pressure.
• A strong communicator and problem solver.
• Comfortable taking ownership and making decisions.
• Financially aware with good cost-control skills.
• Passionate about food, wine and service.
• Comfortable working in a small luxury boutique environment where teamwork is essential.

Requirements

• Minimum 3 years' F&B management experience, preferably within a luxury hotel, lodge, restaurant or wine estate.
• Previous supervisory or Duty Manager experience.
• Hospitality qualification will be advantageous.
• Strong knowledge of food safety and hygiene standards.
• Good computer literacy, including Microsoft Office and POS systems.
• Wine and beverage knowledge will be advantageous.
• Valid driver's licence and own reliable transport.
• Ability to work weekends, public holidays, evenings and during peak periods.

How to Apply

Please submit your CV together with a short motivation explaining why you would be a good fit for Angala and this position.

Location: Simondium, Western Cape
Salary: R15 000 – R25 000 per month, depending on experience

Only candidates who meet the minimum requirements will be considered.

Pay: R15 000,00 - R25 000,00 per month

Work Location: In person