Executive Housekeeper

Key Responsibilities

• Direct and oversee all housekeeping operations onboard.
• Manage Housekeeping Managers, Assistant Housekeeping Managers, Supervisors, Cabin Stewards, Public Area teams, and Laundry personnel.
• Ensure guest cabins, suites, public spaces, and crew accommodations meet the cruise line's cleanliness and presentation standards.
• Develop work schedules and allocate staffing efficiently.
• Manage departmental budgets, inventory, purchasing, and cost control.
• Maintain linen, towel, uniform, and guest amenity inventories.
• Ensure compliance with sanitation, environmental, and safety regulations, including public health standards.
• Investigate and resolve guest complaints related to housekeeping.
• Recruit, train, coach, and evaluate housekeeping staff.
• Coordinate with the Front Office, Maintenance, Food & Beverage, and other hotel departments to ensure seamless guest service.
• Prepare reports on department performance, quality audits, and operational metrics.

Requirements

• 5–10+ years of housekeeping experience in luxury hotels, resorts, or cruise ships.
• Several years in a housekeeping management role, often including experience as a Housekeeping Manager or Assistant Executive Housekeeper.
• Strong leadership, budgeting, and operational management skills.
• Excellent knowledge of housekeeping procedures, inventory control, and sanitation standards.
• Good English communication skills; additional languages are often an advantage.
• Proficiency with hotel or cruise property management systems.
• Ability to work contracts of approximately 4–6 months, depending on the cruise line.

Pay: R20 000,00 - R32 000,00 per month

Work Location: In person