E-commerce Marketplace Manager

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JOB TITLE

E-commerce Marketplace Manager

JOB ID

JACDJ3

INDUSTRY

Pet Food & Treat Manufacturing

LOCATION

LATAM / PH / South Africa

JOB STATUS

Full Time

WORK SCHEDULE

Monday to Friday, 7:00 am to 4:00 pm CST

SALARY

$12 to $15 per hour

TARGET START DATE

ASAP

ROLE OVERVIEW

About the Client:

The client is a rapidly growing pet treat manufacturer specializing in high-quality, chemical-free dog and cat treats. We operate across multiple channels, including e-commerce, wholesale, and retail. As we move into a new facility and scale our operations, we are looking for a high-level partner to help organize the "chaos" of a fast-growing business and serve as the "glue" that keeps our team and processes aligned.

About the Role:

The client is looking for a highly diligent, operations-minded E-commerce Marketplace Manager to oversee, scale, and coordinate our multi-channel online presence. This is not a role for a passive task-doer. We need a strategic operator who will obsess over product health, organic keyword rankings, inventory coordination, and platform-specific growth opportunities across our entire digital ecosystem.

While we retain a specialized agency to handle day-to-day Amazon operations, you will serve as our internal anchor—setting targets, managing SKUs, and auditing agency performance to ensure a cohesive brand strategy. If you have an established playbook for marketplace SEO, understand how to navigate high-growth platforms, and want to own the digital nervous system of a premium pet brand, we want to hear from you.

Key Responsibilities

1. Existing Marketplace Optimization

• Google Shopping: Manage and optimize product listings and data feeds to ensure compliance and maximum visibility across Google’s shopping ecosystem.
• Walmart Seller Center: Take full ownership of Walmart operations, optimizing listings and executing strategies to scale our presence.
• Amazon Agency Oversight: Act as the internal point of contact, setting performance targets and auditing agency execution.
• Shopify Shop: Manage and optimize the primary Shopify storefront to serve as the single source of truth for product data and inventory syncing.

2. Growth Marketplace Expansion

• TikTok Shop: Drive progress on this high-priority channel by owning day-to-day operations and creator/affiliate network management.
• Target Plus & Chewy: Lead the setup and ongoing management of our presence on these premium pet retail digital platforms.
• Shopify Collective: Oversee partnership and wholesale fulfillment channels within the Shopify ecosystem.
• Facebook and Instagram / Pinterest: Manage social commerce listings, advertising feeds, and native shop operations to maximize reach.
• Agentic, ShopDot, Loop & Tie (and Others): Lead the evaluation, setup, and maintenance of specialized partner channels for market expansion.

3. Daily Operations & Alignment

• Catalog Health & SEO: Constantly audit and optimize listings across all channels for SEO, high-converting copy, image accuracy, and search visibility.
• Inventory Coordination: Partner closely with our logistics team to align inventory levels with multi-channel sales forecasts, mitigating stockouts and overstocking.
• Promotional Execution: Leverage native platform promotions (e.g., Walmart Flash Picks, TikTok campaigns) and sync them perfectly with the brand’s master calendar.
• Pricing Integrity: Monitor and maintain pricing parity across all marketplaces to prevent account suspensions or buy-box suppression.

Qualifications & Skills

Experience & Platform Expertise

• Proven Track Record: 3+ years of experience in multi-channel e-commerce marketplace management, specifically working with US-based brands.
• Core Toolkit: Deep, hands-on experience with Shopify, Walmart Seller Center, and Google Merchant Center is required.
• Social Commerce Savvy: Direct, demonstrable experience scaling a brand via TikTok Shop (including affiliate management) is essential.
• Retailer Marketplaces: Prior experience onboarding or managing brands on Target Plus and Chewy is highly preferred.
• Sales Growth: Proven experience in driving significant sales growth and optimizing revenue across all listed e-commerce platforms and channels.

Operational & Professional Skills

• Marketplace SEO: Bring an established playbook for driving organic keyword rankings and optimizing listings on major platforms.
• Strategic Mindset: A proactive operator who takes extreme ownership. You don't just wait for instructions; you identify platform bugs, optimization gaps, and growth opportunities independently.

Communication: Exceptional written and verbal English communication skills required to seamlessly bridge the gap between our internal team, external agencies, and platform support.