Customer Retentions and insurance sales agent

National Debt Advisors

Other, Western Cape

Salary not listedFull-time · Posted 5 days ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

ABOUT THE JOB

FWH is looking for a Customer Retentions and Insurance Sales Agent to join our team. You will retain existing clients on their funeral cover, and sell funeral cover to new clients.The role includes absic salary and high commision earnings.

WHAT YOU WILL DO

Retain existing clients.
Sell funeral cover to new and existing clients.
Handle inbound and outbound calls.
Meet your monthly sales and retention targets.
Capture client and policy details accurately on the system.
Follow all FAIS, POPIA and Treating Customers Fairly rules.

WHAT YOU NEED

Matric (Grade 12).
2 years' experience in a call centre insurance sales and retentions.
Clear criminal and credit record (required by FAIS).
Computer literate.
Fluent in English.
Able to work shifts, including some Saturdays.

NICE TO HAVE

A second South African language.
RE5 and/or an NQF Level 4 insurance qualification
Experience with debicheck and payment queries.
Experience with Insurance CRM's

WHO WE ARE LOOKING FOR

A confident communicator who handles rejection well.
A good listener who can calm an upset client.
Target-driven, reliable and honest.

WHAT WE OFFER

Basic salary plus commission and incentives.
Full product and compliance training.
Support towards RE5 for the right candidate.
Room to grow into senior agent, coaching or team leader roles.

HOW TO APPLY

Apply through Indeed with your updated CV. Please include your notice period and whether you have completed RE5.

Successful candidates will go through criminal, credit and qualification checks. Only shortlisted candidates will be contacted.

FWH is an equal opportunity employer.

Pay: R7 000,00 - R10 000,00 per month

Work Location: In person

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 5 days ago