Contact Centre Sales Outbound Agent – Financial service

National Debt Advisors

Cape Town, Western Cape

Salary not listedFull-time · Posted 1 weeks ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

About the Role – Contact Centre Sales Agent

As a Contact Centre Sales Agent, you will engage with consumers regarding their financial wellbeing. Your role is to qualify clients, explain the process, and convert interest into completed applications, all within a strictly NCR-regulated environment.

You will be supported by experienced Team Managers, structured onboarding, ongoing coaching, and clearly defined performance targets.

This is a sales-driven role suited to agents who enjoy pace, pressure, and accountability.

Key Responsibilities

Make outbound calls to consumers who have enquired about debt review, through websites and social media platforms
Qualify consumers and conduct affordability discussions
Clearly and confidently explain the debt review process
Convert qualified leads into successful applications
Consistently achieve daily, weekly, and monthly sales targets
Maintain high-quality, compliant sales conversations
Accurately capture client information on CRM systems
Work closely with Team Managers and Quality teams to improve performance

Requirements

Previous sales or call centre experience preferred
(Debt review or financial services experience advantageous)
Strong communication and persuasion skills
Confident, professional telephone manner
Target-driven mindset with a strong desire to earn
Proven objection-handling and closing ability
Comfortable working in a high-pressure, target-driven environment
Computer literate (CRM systems, diallers, Microsoft Office)Key Skills & Competencies
Strong sales focus and closing ability
Negotiation and objection-handling skills
Resilience, persistence, and energy
Self-motivated and performance-driven
Coachable with a willingness to learn
Able to work independently and as part of a team

What We Offer

Permanent, on-site role in Cape Town (post-training)
Competitive basic salary plus performance-linked commission
High earning potential for top performers
Full debt review and sales training provided
Clear career progression into Senior Agent, Team Leader, or Financial Advisor roles
Strong management support and structured coaching
Employment within a stable, NCR-regulated financial services organization

If you are a sales-driven contact centre professional ready to perform, earn, and grow your career, we would love to connect with you. Apply today.

Job Type: Permanent

Pay: R7 000,00 - R22 000,00 per month

Application Question(s):

Do you have more than 1 year Call center sales experience ?
Do you have Debt review experience ?
Do you reside in Cape Town ?

Work Location: In person

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Cape Town?

Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted 1 weeks ago