Communications Officer: Communication and Customer Care Division Communication , Ref No. DSD 61/2026

Job Purpose

The Department of Social Development, Western Cape Government has an exciting opportunity for a suitably qualified and competent individual to render a corporate communication and language service to the Department. This post is stationed at Cape Town. The successful incumbent must be willing to travel when required.

Minimum Requirements

An appropriate 3-year National Diploma/B-Degree or higher qualification; A minimum of 1 year relevant experience.

Recommendation

None

Key Performance Areas

Develop and implement internal and external communication campaigns and products in support of departmental strategic priorities. Updating the departmental website. Develop, monitor and enhance the Department’s corporate identity and brand. Media Liaison and Public Relations Support. Communication Strategy and Stakeholder Relations.

Competencies

Knowledge and understanding of the following: The ability to execute design trends; ability to use design software including Adobe Creative Suite; social media marketing trends and principles; working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; information systems that aid in the management of knowledge and information pertaining to the line function; project management; operational management practices; modern systems of governance and administration; public service procedures, processes and systems; understanding of the regional and local political, economic, and social affairs impacting the provincial government of the Western Cape; constitutional and legal arrangements governing the South African public sector; public finance and human resources discourse management processes; understanding of Communication policies and guidelines; functioning of the Province and the activities of sister departments/related functional areas; policies of the government of the day; labour relations legislation and regulations; performance management in general.

Remuneration

R 413 001-R 486 501 per annum (Salary Level 8)

Note on remuneration: In addition, service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc.) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to attend interviews on a date and time determined by the department and submit documentation for verification purposes and criminal record vetting. All shortlisted candidates shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Attachments (if applicable)