Chief Customer Experience & Operations Leader

MTN Uganda

Roodepoort, Gauteng

R1.8K - R2.4K/moFull-time · Posted 1 weeks ago

This role advertises R1.8K - R2.4K/mo.

Job description (preview)

MTN Group seeks a General Manager - Customer Operations in Roodepoort to lead strategic customer experience initiatives for home broadband services. You will drive service delivery, CX programs, and cross-functional collaboration across commercial, technology and operations to meet market demands. The role focuses on defining SLAs, optimizing installation and support processes, and leveraging data to improve customer journeys and reduce churn. J-18808-Ljbffr

This is a short preview from Adzuna. Tap below to read the full description, requirements and how to apply on the original listing.

Read full ad & apply on Adzuna Share

Good to know

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted 1 weeks ago