Chief Customer Experience & Operations LeaderExpired
MTN Uganda
Roodepoort, Gauteng
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R1.8K - R2.4K/moFull-time · Posted 3 weeks ago
This role advertises R1.8K - R2.4K/mo.
Job description (preview)
MTN Group seeks a General Manager - Customer Operations in Roodepoort to lead strategic customer experience initiatives for home broadband services. You will drive service delivery, CX programs, and cross-functional collaboration across commercial, technology and operations to meet market demands. The role focuses on defining SLAs, optimizing installation and support processes, and leveraging data to improve customer journeys and reduce churn. J-18808-Ljbffr
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Found on Adzuna · Posted 3 weeks ago