Call Centre Team Leader

Confidential

Johannesburg, Gauteng

R29.2K - R29.2K/moFull-time · Posted 1 weeks ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This role advertises R29.2K - R29.2K/mo.

Job description (preview)

We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance, and effective handling of customer escalations. Requirements Pharmacists Assistant Post-Basic Certificate (required) Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Abil…

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What does this call centre job pay?

This role advertises R29.2K - R29.2K/mo.

Do I need experience for call centre jobs in Johannesburg?

Many call centre roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Adzuna · Posted 1 weeks ago