Administrator - Cape Town International

At Browns Jewellers, we pride ourselves on creating exceptional experiences for our clients while maintaining the highest standards of excellence behind the scenes. We are looking for a highly organised and detail-oriented Store Administrator to join our team at our Cape Town International Store.

Purpose of the Role

The Store Administrator is responsible for providing administrative and operational support to the store team, ensuring the smooth day-to-day running of store processes. This role plays a key part in maintaining accurate records, supporting compliance requirements, and assisting with stock, reporting, and general administrative functions.

Key Responsibilities

• Manage daily administrative functions and ensure all documentation is accurately maintained.

• Capture, update, and maintain store records and reports.

• Assist with stock administration, transfers, and inventory-related documentation.

• Support the processing and filing of sales, repairs, and client-related documentation.

• Prepare and distribute operational and performance reports as required.

• Maintain employee attendance, leave, and scheduling records where applicable.

• Ensure compliance with company policies, procedures, and audit requirements.

• Liaise with Head Office departments regarding administrative queries and requests.

• Coordinate courier collections, deliveries, and related documentation.

• Assist the Store Manager with general administrative and operational tasks.

• Ensure all filing systems are organised, accurate, and up to date.

Minimum Requirements

• Grade 12 / Matric.

• Previous administrative experience, preferably within a retail environment.

• Strong computer literacy, including Microsoft Office (Excel, Word, and Outlook).

• Excellent organisational and time-management skills.

• Strong attention to detail and accuracy.

• Effective verbal and written communication skills.

• Ability to work independently and manage multiple priorities.

• Professional, reliable, and service-oriented approach.

Advantageous

• Experience working in a luxury retail or jewellery environment.

• Exposure to stock control, inventory management, or retail administration systems.

• Experience with reporting and data analysis.

Competencies

• Attention to Detail

• Planning and Organising

• Accountability

• Confidentiality

• Communication Skills

• Problem Solving

• Teamwork

• Customer Focus

• Adaptability

What We Offer

• Opportunity to work for a prestigious luxury jewellery brand.

• Dynamic and supportive working environment.

• Professional growth and development opportunities.

• Exposure to a fast-paced international retail environment.

If you are highly organised, proactive, and passionate about supporting operational excellence, we would love to hear from you.

What We Do

Founded in 1934, Browns is a family owned jeweller that crafts the finest diamond jewellery in South Africa. We focus on classic, timeless and sophisticated designs, making us an iconic brand with a rich heritage.

We pride ourselves in offering quintessentially South African designs, crafted by South Africans for South Africans and the rest of the World.

What We Offer

Browns offers a professional environment in the Luxury Jewellery market with the resources you need to be successful. We create a balanced space with a unique opportunity to challenge yourself every day, which allows you to develop a long term, fulfilling career.

We pride ourselves in offering exceptional service to our clients. World class teaching and training is provided continuously, we recognise and reward creativity, dedication and passion, offering excellent earning potential.

Our Culture

At Browns our company culture is fundamental. We nurture our creativity, passion and open mindedness in everything we do. We strive to uphold our legacy of timeless elegance through a diverse environment which promotes talent, teamwork and innovativeness. In doing so, over the years we have developed our culture which every employee embodies in their career.

Classic, Elegance and Sophistication

We follow these principles in everything we do.

Training and Development

We aim to share our knowledge and experiences to build and develop our people.

The Best People

We surround ourselves with driven and talented individuals to enrich and grow the Browns family.

Always Excellent

We value detail and exceptional craftsmanship throughout every part of our business.

Planning

We constantly plan ahead while staying focused and organised.

Celebrate Success

We grow our people by recognising their strengths and we celebrate each and every success.

Building Trusting Relationships

We nurture strong, long term relationships across the company and with our customers.

Ahead of the Pack

We aim to always go above and beyond our clients expectations.

Being Present

We are always mindful and focused in the moment, ensuring that we deliver the best service.

Self Discipline

We strive to stay dedicated and consistent.

Theatre

Our stores is a theatre and we strive to deliver an exceptional and professional performance.

Accountability

We value integrity, respect and honesty.

Passion

We love what we do.

What We Look For

We offer remarkable quality in everything we do, and our careers are no exception to that. We are always looking for bright and talented individuals to join our family. We value people who are authentic, driven and work well in a team.