Administrative Retail Assistant

Role Overview

We are looking for a friendly and proactive Administrative Retail Assistant to join our team. This role is ideal for someone who enjoys working with customers, maintaining a well-organized shop environment, and supporting daily retail operations.

Key Responsibilities

• Act as the first point of contact by welcoming & assisting clients in a professional and friendly manner
• Handle over-the-counter payments accurately
• Answer and direct incoming phone calls
• Provide general support on the shop floor, including merchandising and stock level checks
• Assist with labelling, pricing, and packing away stock
• Participate in daily stock takes and prepare shelves accordingly
• Perform daily cash-ups
• Provide backup support for members of team in their absence

Educational Qualifications

• Minimum Grade 12 / Matric certificate
• Previous retail experience
• Computer literacy (e.g. Microsoft Office, POS systems)
• Fluent in English & Afrikaans

Skills and Competencies

• Friendly and approachable personality
• Organised and detail-oriented
• Reliable and responsible
• Ability to multitask in a fast-paced retail environment
• Strong customer service skills
• Good communication and interpersonal abilities
• Attention to detail, especially with pricing and stock management
• Ability to work independently and as part of a team
• Basic cash handling experience preferred