Administration Clerk: Finance/Admin (Permanent position)

A job opportunity exists for the right candidate in Western Cape

Employment Type:

Permanent

Reference No:

HO125/2026

Location:

Directorate: Management Accounting, (Head Office, Cape Town)

REMUNERATION

R 237 453 - R 279 708 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).

STARTING DATE

14 Aug 2026

CLOSING DATE

• PLEASE NOTE:

28 Aug 2026, 5:00 pm

EMPLOYMENT EQUITY

The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.

ENQUIRIES

Ms L Ismail, tel. no. 069 245-5927

MINIMUM EDUCATIONAL QUALIFICATION

Senior Certificate (or equivalent) with Mathematics and/or Accounting as a passed subject and/or Senior Certificate (or equivalent) with experience/competencies that focuses on the Key Performance Areas (KPA’s) of the post.

INHERENT REQUIREMENTS OF THE JOB

A valid (Code B/EB) drivers’ licence (persons with a valid Learner’s Licence may also apply). Willingness to travel and spend long periods away from the office.

EXPERIENCE

Appropriate experience in a Hospital patient fees or a health related claims environment. Appropriate experience with medical aid/scheme claims. Appropriate working experience in a HIS (Health Information system)/Accounts Receivable System.

COMPETENCIES (KNOWLEDGE/SKILLS)

Knowledge of In-Hospital Patient fees or in a health-related claims environment, medical aid/scheme claims, HIS (Health Information system)/Accounts Receivable System. Knowledge of the Hospital Fees policies and procedures. Knowledge of UPFS tariff structures. Ability to perform Medical Aid/EDI (Electronic Data Interchange) related transactions in the billing systems. Ability to perform billing related transactions for State Departments i.e. RAF (Road Accident Fund), SANDF (South African National Defence Force), SAPS (South African Police Services), DCS (Department of Correctional Services) and COID (Compensation for Occupational Injury on Duty). Computer literacy in Microsoft Office applications (Word, and Excel).

DUTIES (KEY RESULT AREAS/OUTPUTS)ASSIST VARIOUS FACILITIES WITH BILLING OF ACCOUNT BACKLOGS, RAISING AND RELEASING OF INVOICES AND DEBITING OF CHARGE ENTRIES TO INVOICES AS PER UPFS (UNIFORMED PATIENT FEE SCHEDULE) BILLING PROCEDURES. ASSIST FACILITIES FEES DEPARTMENTS WITH RELEVANT REPORTS FOR FOLLOW UP OF OUTSTANDING PATIENT ACCOUNTS AND INVOICES. ASSIST WITH SUBMISSIONS OF EDI (ELECTRONIC DATA INTERCHANGE) CLAIMS, REJECTIONS AND RESUBMISSIONS. LIAISE WITH DEBTORS, MEDICAL AIDS, AND OTHER RELEVANT STAKEHOLDERS REGARDING QUERIES; STALE CLAIMS AND OUTSTANDING BALANCES. ENSURE SUBMISSION OF INVOICES TO STATE DEPARTMENTS AND ASSIST HOSPITALS TO CLEAR BACKLOGS IN TERMS OF OUTSTANDING INVOICES. ASSIST WITH THE CLEAN-UP OF OUTSTANDING MEDICAL AID BALANCES THROUGH THE PROVISION OF SUPPORT I.E INVESTIGATION AND FOLLOW-UP, OR ESCALATION, OF OUTSTANDING ACCOUNTS. ASSIST WITH THE CLEAN-UP OF OUTSTANDING MEDICAL AID BALANCES BY PROVIDING THE RELEVANT REPORTS I.E DISTRIBUTE REPORTS (BD006) TO HOSPITALS, OR SIMILAR REPORTS TO MEDICAL SCHEMES.

Duties (key result areas/outputs)Assist various facilities with billing of account backlogs, raising and releasing of invoices and debiting of charge entries to invoices as per UPFS (Uniformed Patient Fee Schedule) billing procedures. Assist facilities fees departments with relevant reports for follow up of outstanding patient accounts and invoices. Assist with submissions of EDI (Electronic Data Interchange) claims, rejections and resubmissions. Liaise with debtors, Medical Aids, and other relevant stakeholders regarding queries; stale claims and outstanding balances. Ensure submission of invoices to State Departments and assist hospitals to clear backlogs in terms of outstanding invoices. Assist with the clean-up of outstanding medical aid balances through the provision of support i.e investigation and follow-up, or escalation, of outstanding accounts. Assist with the clean-up of outstanding medical aid balances by providing the relevant reports i.e distribute reports (BD006) to hospitals, or similar reports to medical schemes.

NOTICE TO ALL

Candidates must comply with the advertised appointment requirements of the post by the closing date and time of the advert.Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine the candidate’s suitability based on the post’s technical and generic requirements, and the other will be an integrity (ethical conduct) assessment.

It will be expected of shortlisted candidates to be:

available at the venue on the time and date as determined by the Department and

bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body etc. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.